RESERVATION REQUIREMENTS/CANCELLATION POLICY
The following policies are subject to change without notice. The most up-to-date policies appear on our online registration system. Please read them there before finalizing your registration.
Reservations are accepted on a space available basis. Specific location requests are honored when possible, but not guaranteed. In the event that a particular room is not available, we reserve the right to place you in the most similar accommodations available.
The MAXIMUM number of rooms you can book using the online system is two(2). If you need to book more than two rooms for a particular date(s) you MUST contact the reservation desk to make this reservation. If more than two rooms are booked using the online system, we reserve the right to deny these reservations. Also, any time you can not find the ROOM or DATES you need, contact the Reservation Desk at 1-866-711-8439 and we will make every effort to accommodate you. Remember, just because it might show we don't have what you need, doesn't mean we can't make some changes or adjustments to get you in. All of our rooms are NON-SMOKING. Smoking is allowed outside away from the building in the parking area. Failure to comply with this policy will result in the charge of $250.00 cleaning fee for the room contamination. Guests determined to have been smoking in the rooms will be asked to leave immediately and forfeit the balance of their reservation and deposit.
Check In/Check Out
- Check in time is after 1:00 pm
- Check out time is before 11:00 am
All arrivals later than 10:00 pm will need to contact the front desk on the day of arrival to make arrangements to receive a key. Prior arrangements can be made when making the reservation if you know you will be late. It's a simple procedure, so just let us know. Check outs later than 12:00 noon will be charged a $50.00 fee.
There is a $20.00 charge for each additional adult in a double room. The maximum number of people in a king room is 2, WHICH INCLUDES CHILDREN. Children under 13 may be accommodated but call the hotel first before booking.
We do not accept pets. Pets are not allowed to stay in the cars while staying at our location. Please make arrangements to board you pets prior to arrival, so that they will be comfortable during your vacation.
Your credit card will be charged one night plus tax as soon as your reservation is received. This will guarantee your reservation. All cancellations must be received 72 hours prior to your arrival date, otherwise you will forfeit your room deposit (one night accommodations). The day you are to arrive does not constitute as part of the reservation cancellation time period. There is a $20 service charge on all reservations made and then cancelled. CHANGES TO RESERVATIONS MUST ALSO BE MADE 72 HOURS PRIOR TO CHECK-IN. CHANGES CAN NOT BE MADE AT CHECK-IN AND YOU WILL BE RESPONSIBLE FOR ALL NIGHTS YOU HAVE BOOKED. IF YOU CANCEL YOUR RESERVATION LESS THAN THE 24 HOURS PRIOR TO YOUR ARRIVAL DAY YOU WILL BE RESPONSIBLE FOR ALL NIGHTS YOU HAVE BOOKED UNLESS WE ARE ABLE TO REBOOK THOSE NIGHTS. WE RESERVE THE RIGHT TO REVIEW ALL RESERVATIONS AND TO MAKE ANY CHANGES TO THOSE RESERVATIONS.
***** IF YOU HAVE BOOKED A SUITE, WE HAVE A 14 DAY CANCELLATION NOTICE REQUIRED. IF YOU CANCEL YOUR SUITE RESERVATION 14 FULL DAYS PRIOR TO ARRIVAL YOUR DEPOSIT WILL BE REFUNDED LESS A $50.00 SERVICE CHARGE. IF YOU CANCEL AFTER THE 14 DAY NOTICE YOU WILL BE CHARGED FOR ONE NIGHT. IF YOU CANCEL THE SUITE 72 HOURS PRIOR TO ARRIVAL YOU WILL BE RESPONSIBLE FOR ALL NIGHTS BOOKED. WE REQUIRE A THREE NIGHT DEPOSIT ON ALL SUITES. ********
Special Event Reservations Requirements/Cancellations
Please note that there are special reservation/cancellation/minimum stay requirements in affect during the Blues Festival (July), Lobster Festival (July/August), Maine Boats and Harbor Show (August), and Labor Day Weekend.
Blues Festival and Lobster Festival*
- 3 day minimum stay requirement
- 14 day cancellation notice required
- All cancellations must be received 14 days prior to arrival, otherwise your one night room deposit will be forfeited. A $50.00 cancellation fee is imposed on all reservations made and then cancelled.
Maine Boats and Harbor Show and Labor Day Weekend*
- 2 Day minimum stay required
- 7 day cancellation notice required.
All cancellations must be received 7 days prior to arrival, otherwise your one night room deposit will be forfeited. A $25.00 cancellation fee is imposed on all reservations made and then cancelled.
*PLEASE NOTE THAT DURING ANY OF THE EVENTS YOU CAN CALL THE RESERVATION DESK TO SEE IF WE HAVE ANY SHORTER STAYS AVAILABLE. THESE NIGHTS CAN ONLY BE BOOKED BY CALLING 1-866-711-8439. WE WILL DO EVERYTHING WE CAN TO GET YOU IN ON SPECIFIC DATES NEEDED.
We accept MasterCard, Visa, AMEX, and Discover. All room rates are subject to Maine State Lodging Tax which is 8%.
Finally, we look forward to being your host while in the Mid Coast area of Maine. Please, call us directly if you can not find what you need on this online booking system and our staff will do everything they can to accommodate you on your trip to Maine. 1-866-711-8439 or 207-596-0040.